Effective Date: [09/10/2025]

Ezekiel Solar Service (“we”, “us”, or “our”) operates the mobile application Ezekiel Solar Service (the “App”) that offers solar installation services and related customer support. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Address (for installation site)
  • Other information you provide when booking services or contacting us

b. Usage Data

  • App usage data (e.g., pages visited, time spent)
  • Device information (e.g., model, operating system)
  • Log data (e.g., IP address, date/time of access)

c. Location Information

  • If you grant location access, we may collect GPS data to determine your service area for installations.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage solar installation services
  • To communicate with you about appointments, support, or updates
  • To improve the functionality and performance of the App
  • To analyze usage patterns for service improvements
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers and subcontractors for service delivery
  • Legal authorities if required by law
  • Third-party analytics tools (e.g., Google Analytics) with anonymized data

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or mobile networks is 100% secure.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your data
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us at:
📧 info@ezekielsolarservice.site

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted within the App and/or on our website. Continued use of the App after changes means you accept the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@ezekielsolarservice.site
đź“ž Phone: +234 8054987986
🏢 Address: Housa u turn, Garki FCT Abuja, Nigeria

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